Privacy Policy

Information we collect

When you contact Frostline Commercial Refrigeration, we may receive the information you choose to provide, including your name, business name, phone number, email address, service location, equipment details, and description of the service issue. The website’s request forms prepare an email for you to review and send through your own email application; the website does not store a submitted request in the browser.

How we use information

We use contact and service information to respond to inquiries, schedule and provide requested services, prepare estimates and service records, communicate about appointments or follow-up work, maintain business records, protect our operations, and comply with applicable law.

How information may be shared

We may share information with technicians, employees, contractors, and service providers when reasonably necessary to respond to or perform your requested work. We may also disclose information when required by law, to protect legal rights or safety, or as part of a business transaction such as a merger or sale. We do not sell personal information for money.

Third-party services and links

This website uses third-party services to display fonts and maps and links to services such as Google, Yelp, telephone, and email applications. When you use those features or follow an external link, the third party may receive technical information such as your IP address, browser information, and the page or service you requested. Their own privacy policies govern their handling of that information.

Cookies and browser storage

Frostline Commercial Refrigeration does not use this website to place advertising cookies or to store your service-request details in browser storage. Third-party content, including an embedded map, may use its own cookies or similar technologies according to the provider’s policies and your browser settings.

Retention and security

We retain information for as long as reasonably necessary for service delivery, customer communication, recordkeeping, dispute resolution, legal compliance, and legitimate business operations. We use reasonable administrative and technical safeguards, but no email or internet transmission can be guaranteed completely secure.

Your choices

You may choose not to provide information through the website and may contact us by phone instead. You may also ask us to correct or delete personal information we hold, subject to records we must retain for legal, accounting, warranty, safety, or other legitimate business purposes. Browser settings can be used to manage third-party cookies.

Children’s privacy

This commercial service website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through it.

Policy updates

We may update this policy as our website or practices change. The effective date at the top identifies the current version.

Contact us

For questions or privacy requests, contact Frostline Commercial Refrigeration: